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    <title>Decoda Health Status - Incident history</title>
    <link>https://status.decodahealth.com</link>
    <description>Decoda Health</description>
    <pubDate>Mon, 19 Oct 2026 13:33:16 +0000</pubDate>
    
<item>
  <title>OpenAI API status is back up</title>
  <description>
    Type: Incident
    

    Affected Components: OpenAI (AI Dependency)
    Oct 19, 14:14:24 GMT+0 - Resolved - OpenAI (AI Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Oct 19, 13:33:16 GMT+0 - Investigating - OpenAI (AI Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 19</var>, <var data-var='time'>14:14:24</var> GMT+0</small><br><strong>Resolved</strong> -
  OpenAI (AI Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 19</var>, <var data-var='time'>13:33:16</var> GMT+0</small><br><strong>Investigating</strong> -
  OpenAI (AI Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Mon, 19 Oct 2026 13:33:16 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmvfaokaa005p07nwxm4wwnj5</link>
  <guid>https://status.decodahealth.com/incident/cmvfaokaa005p07nwxm4wwnj5</guid>
</item>

<item>
  <title>PostGrid status feed is back up</title>
  <description>
    Type: Incident
    

    Affected Components: PostGrid (Mail Dependency)
    Oct 17, 22:15:24 GMT+0 - Resolved - PostGrid (Mail Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Oct 17, 22:12:40 GMT+0 - Investigating - PostGrid (Mail Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>22:15:24</var> GMT+0</small><br><strong>Resolved</strong> -
  PostGrid (Mail Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>22:12:40</var> GMT+0</small><br><strong>Investigating</strong> -
  PostGrid (Mail Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Sat, 17 Oct 2026 22:12:40 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmvcyct2g000e07mbm738y4u8</link>
  <guid>https://status.decodahealth.com/incident/cmvcyct2g000e07mbm738y4u8</guid>
</item>

<item>
  <title>PostGrid status feed is back up</title>
  <description>
    Type: Incident
    

    Affected Components: PostGrid (Mail Dependency)
    Oct 16, 17:13:04 GMT+0 - Resolved - PostGrid (Mail Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Oct 16, 17:09:03 GMT+0 - Investigating - PostGrid (Mail Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>17:13:04</var> GMT+0</small><br><strong>Resolved</strong> -
  PostGrid (Mail Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>17:09:03</var> GMT+0</small><br><strong>Investigating</strong> -
  PostGrid (Mail Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Fri, 16 Oct 2026 17:09:03 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmvb82i7d00p007kr3vt7omg2</link>
  <guid>https://status.decodahealth.com/incident/cmvb82i7d00p007kr3vt7omg2</guid>
</item>

<item>
  <title>PostGrid status feed is back up</title>
  <description>
    Type: Incident
    

    Affected Components: PostGrid (Mail Dependency)
    Oct 12, 16:40:50 GMT+0 - Resolved - PostGrid (Mail Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Oct 12, 16:40:10 GMT+0 - Investigating - PostGrid (Mail Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 12</var>, <var data-var='time'>16:40:50</var> GMT+0</small><br><strong>Resolved</strong> -
  PostGrid (Mail Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 12</var>, <var data-var='time'>16:40:10</var> GMT+0</small><br><strong>Investigating</strong> -
  PostGrid (Mail Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Mon, 12 Oct 2026 16:40:10 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmv5h9xpt001j07qpff5ly7vg</link>
  <guid>https://status.decodahealth.com/incident/cmv5h9xpt001j07qpff5ly7vg</guid>
</item>

<item>
  <title>Fullscript status feed is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Fullscript (Labs Dependency)
    Oct 11, 12:42:58 GMT+0 - Resolved - Fullscript (Labs Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Oct 11, 12:37:56 GMT+0 - Investigating - Fullscript (Labs Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>12:42:58</var> GMT+0</small><br><strong>Resolved</strong> -
  Fullscript (Labs Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>12:37:56</var> GMT+0</small><br><strong>Investigating</strong> -
  Fullscript (Labs Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Sun, 11 Oct 2026 12:37:56 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmv3t6kvt00fe07pe3id8nx40</link>
  <guid>https://status.decodahealth.com/incident/cmv3t6kvt00fe07pe3id8nx40</guid>
</item>

<item>
  <title>Fullscript status feed is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Fullscript (Labs Dependency)
    Oct 10, 20:04:45 GMT+0 - Resolved - Fullscript (Labs Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Oct 10, 20:02:44 GMT+0 - Investigating - Fullscript (Labs Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 10</var>, <var data-var='time'>20:04:45</var> GMT+0</small><br><strong>Resolved</strong> -
  Fullscript (Labs Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 10</var>, <var data-var='time'>20:02:44</var> GMT+0</small><br><strong>Investigating</strong> -
  Fullscript (Labs Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Sat, 10 Oct 2026 20:02:44 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmv2tmr2h000c07mtollx4qqe</link>
  <guid>https://status.decodahealth.com/incident/cmv2tmr2h000c07mtollx4qqe</guid>
</item>

<item>
  <title>Fullscript status feed is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Fullscript (Labs Dependency)
    Oct 10, 20:01:10 GMT+0 - Resolved - Fullscript (Labs Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Oct 10, 19:59:22 GMT+0 - Investigating - Fullscript (Labs Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 10</var>, <var data-var='time'>20:01:10</var> GMT+0</small><br><strong>Resolved</strong> -
  Fullscript (Labs Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 10</var>, <var data-var='time'>19:59:22</var> GMT+0</small><br><strong>Investigating</strong> -
  Fullscript (Labs Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Sat, 10 Oct 2026 19:59:22 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmv2tieon000707mtumay8j41</link>
  <guid>https://status.decodahealth.com/incident/cmv2tieon000707mtumay8j41</guid>
</item>

<item>
  <title>PostGrid status feed is back up</title>
  <description>
    Type: Incident
    

    Affected Components: PostGrid (Mail Dependency)
    Oct 7, 21:30:12 GMT+0 - Resolved - PostGrid (Mail Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Oct 7, 21:29:10 GMT+0 - Investigating - PostGrid (Mail Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>21:30:12</var> GMT+0</small><br><strong>Resolved</strong> -
  PostGrid (Mail Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>21:29:10</var> GMT+0</small><br><strong>Investigating</strong> -
  PostGrid (Mail Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Wed, 7 Oct 2026 21:29:10 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmuymec9z001h07qnea30u1xe</link>
  <guid>https://status.decodahealth.com/incident/cmuymec9z001h07qnea30u1xe</guid>
</item>

<item>
  <title>OpenAI API status is back up</title>
  <description>
    Type: Incident
    

    Affected Components: OpenAI (AI Dependency)
    Oct 6, 20:11:58 GMT+0 - Resolved - OpenAI (AI Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Oct 6, 15:46:30 GMT+0 - Investigating - OpenAI (AI Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>20:11:58</var> GMT+0</small><br><strong>Resolved</strong> -
  OpenAI (AI Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>15:46:30</var> GMT+0</small><br><strong>Investigating</strong> -
  OpenAI (AI Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 6 Oct 2026 15:46:30 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmuwupta7004507qor683hbh7</link>
  <guid>https://status.decodahealth.com/incident/cmuwupta7004507qor683hbh7</guid>
</item>

<item>
  <title>https://api.decodahealth.com/readyz is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Decoda servers
    Oct 5, 19:05:32 GMT+0 - Resolved - Decoda servers is back up. This incident was automatically resolved by Instatus monitoring. Oct 5, 18:59:49 GMT+0 - Investigating - Decoda servers is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>19:05:32</var> GMT+0</small><br><strong>Resolved</strong> -
  Decoda servers is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>18:59:49</var> GMT+0</small><br><strong>Investigating</strong> -
  Decoda servers is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Mon, 5 Oct 2026 18:59:49 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmuvm6ka900i807k5pi4v0xow</link>
  <guid>https://status.decodahealth.com/incident/cmuvm6ka900i807k5pi4v0xow</guid>
</item>

<item>
  <title>https://api.decodahealth.com/readyz is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Decoda servers
    Oct 5, 17:59:52 GMT+0 - Resolved - Decoda servers is back up. This incident was automatically resolved by Instatus monitoring. Oct 5, 17:59:02 GMT+0 - Investigating - Decoda servers is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>17:59:52</var> GMT+0</small><br><strong>Resolved</strong> -
  Decoda servers is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>17:59:02</var> GMT+0</small><br><strong>Investigating</strong> -
  Decoda servers is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Mon, 5 Oct 2026 17:59:02 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmuvk0f4500a607no3ssz0csl</link>
  <guid>https://status.decodahealth.com/incident/cmuvk0f4500a607no3ssz0csl</guid>
</item>

<item>
  <title>https://api.decodahealth.com/readyz is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Decoda servers
    Oct 5, 13:00:11 GMT+0 - Resolved - Decoda servers is back up. This incident was automatically resolved by Instatus monitoring. Oct 5, 12:56:16 GMT+0 - Investigating - Decoda servers is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>13:00:11</var> GMT+0</small><br><strong>Resolved</strong> -
  Decoda servers is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>12:56:16</var> GMT+0</small><br><strong>Investigating</strong> -
  Decoda servers is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Mon, 5 Oct 2026 12:56:16 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmuv971kc000x07o3rkowuijn</link>
  <guid>https://status.decodahealth.com/incident/cmuv971kc000x07o3rkowuijn</guid>
</item>

<item>
  <title>OpenAI API status is back up</title>
  <description>
    Type: Incident
    

    Affected Components: OpenAI (AI Dependency)
    Sep 30, 20:36:32 GMT+0 - Resolved - OpenAI (AI Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Sep 30, 17:07:10 GMT+0 - Investigating - OpenAI (AI Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>20:36:32</var> GMT+0</small><br><strong>Resolved</strong> -
  OpenAI (AI Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>17:07:10</var> GMT+0</small><br><strong>Investigating</strong> -
  OpenAI (AI Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Wed, 30 Sep 2026 17:07:10 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmuocyg7y000507qjdf831te6</link>
  <guid>https://status.decodahealth.com/incident/cmuocyg7y000507qjdf831te6</guid>
</item>

<item>
  <title>Rainforest status feed is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Rainforest (Payments Dependency)
    Sep 30, 12:37:50 GMT+0 - Resolved - Rainforest (Payments Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Sep 30, 12:24:48 GMT+0 - Investigating - Rainforest (Payments Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>12:37:50</var> GMT+0</small><br><strong>Resolved</strong> -
  Rainforest (Payments Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>12:24:48</var> GMT+0</small><br><strong>Investigating</strong> -
  Rainforest (Payments Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Wed, 30 Sep 2026 12:24:48 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmuo2vbwm01s907n1ndzxpszz</link>
  <guid>https://status.decodahealth.com/incident/cmuo2vbwm01s907n1ndzxpszz</guid>
</item>

<item>
  <title>OpenAI API status is back up</title>
  <description>
    Type: Incident
    

    Affected Components: OpenAI (AI Dependency)
    Sep 29, 23:14:52 GMT+0 - Resolved - OpenAI (AI Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Sep 29, 17:54:13 GMT+0 - Investigating - OpenAI (AI Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>23:14:52</var> GMT+0</small><br><strong>Resolved</strong> -
  OpenAI (AI Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>17:54:13</var> GMT+0</small><br><strong>Investigating</strong> -
  OpenAI (AI Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 29 Sep 2026 17:54:13 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmumz73gy021p07ne84z4rh1r</link>
  <guid>https://status.decodahealth.com/incident/cmumz73gy021p07ne84z4rh1r</guid>
</item>

<item>
  <title>Rainforest status feed is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Rainforest (Payments Dependency)
    Sep 29, 15:26:27 GMT+0 - Resolved - Rainforest (Payments Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Sep 29, 15:24:46 GMT+0 - Investigating - Rainforest (Payments Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>15:26:27</var> GMT+0</small><br><strong>Resolved</strong> -
  Rainforest (Payments Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>15:24:46</var> GMT+0</small><br><strong>Investigating</strong> -
  Rainforest (Payments Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 29 Sep 2026 15:24:46 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmumtuwx900dn07rvhlo96fc9</link>
  <guid>https://status.decodahealth.com/incident/cmumtuwx900dn07rvhlo96fc9</guid>
</item>

<item>
  <title>Rainforest status feed is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Rainforest (Payments Dependency)
    Sep 29, 14:59:17 GMT+0 - Resolved - Rainforest (Payments Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Sep 29, 14:55:37 GMT+0 - Investigating - Rainforest (Payments Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>14:59:17</var> GMT+0</small><br><strong>Resolved</strong> -
  Rainforest (Payments Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>14:55:37</var> GMT+0</small><br><strong>Investigating</strong> -
  Rainforest (Payments Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 29 Sep 2026 14:55:37 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmumstf5100ej07pcro2a1txv</link>
  <guid>https://status.decodahealth.com/incident/cmumstf5100ej07pcro2a1txv</guid>
</item>

<item>
  <title>Rainforest status feed is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Rainforest (Payments Dependency)
    Sep 29, 14:41:13 GMT+0 - Resolved - Rainforest (Payments Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Sep 29, 14:39:04 GMT+0 - Investigating - Rainforest (Payments Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>14:41:13</var> GMT+0</small><br><strong>Resolved</strong> -
  Rainforest (Payments Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>14:39:04</var> GMT+0</small><br><strong>Investigating</strong> -
  Rainforest (Payments Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 29 Sep 2026 14:39:04 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmums84h9027f07qnbuyvl5r6</link>
  <guid>https://status.decodahealth.com/incident/cmums84h9027f07qnbuyvl5r6</guid>
</item>

<item>
  <title>Rainforest status feed is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Rainforest (Payments Dependency)
    Sep 29, 14:24:41 GMT+0 - Resolved - Rainforest (Payments Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Sep 29, 14:24:01 GMT+0 - Investigating - Rainforest (Payments Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>14:24:41</var> GMT+0</small><br><strong>Resolved</strong> -
  Rainforest (Payments Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>14:24:01</var> GMT+0</small><br><strong>Investigating</strong> -
  Rainforest (Payments Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 29 Sep 2026 14:24:01 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmumros3100fn07rxrrh3x986</link>
  <guid>https://status.decodahealth.com/incident/cmumros3100fn07rxrrh3x986</guid>
</item>

<item>
  <title>PostGrid status feed is back up</title>
  <description>
    Type: Incident
    

    Affected Components: PostGrid (Mail Dependency)
    Sep 29, 14:14:41 GMT+0 - Resolved - PostGrid (Mail Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Sep 29, 14:13:00 GMT+0 - Investigating - PostGrid (Mail Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>14:14:41</var> GMT+0</small><br><strong>Resolved</strong> -
  PostGrid (Mail Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>14:13:00</var> GMT+0</small><br><strong>Investigating</strong> -
  PostGrid (Mail Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 29 Sep 2026 14:13:00 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmumram8d00d807rvh6q20flu</link>
  <guid>https://status.decodahealth.com/incident/cmumram8d00d807rvh6q20flu</guid>
</item>

<item>
  <title>Rainforest status feed is back up</title>
  <description>
    Type: Incident
    

    Affected Components: Rainforest (Payments Dependency)
    Sep 29, 12:48:44 GMT+0 - Resolved - Rainforest (Payments Dependency) is back up. This incident was automatically resolved by Instatus monitoring. Sep 29, 12:47:00 GMT+0 - Investigating - Rainforest (Payments Dependency) is down at the moment. This incident was automatically created by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>12:48:44</var> GMT+0</small><br><strong>Resolved</strong> -
  Rainforest (Payments Dependency) is back up. This incident was automatically resolved by Instatus monitoring..</p>
<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>12:47:00</var> GMT+0</small><br><strong>Investigating</strong> -
  Rainforest (Payments Dependency) is down at the moment. This incident was automatically created by Instatus monitoring..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 29 Sep 2026 12:47:00 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmumo811h00f607rxir2fmw3v</link>
  <guid>https://status.decodahealth.com/incident/cmumo811h00f607rxir2fmw3v</guid>
</item>

<item>
  <title>Slow pages and Messages inbox failing to load</title>
  <description>
    Type: Incident
    Duration: 1 hour and 23 minutes

    Affected Components: Decoda servers, Decoda app
    Sep 22, 15:30:00 GMT+0 - Resolved - Decoda is back to normal speed. No information was lost, changed or exposed. If you did not see an error, your action went through. [Read the full report](https://docs.decodahealth.com/updates/incidents/september-22-2026). Sep 22, 15:05:00 GMT+0 - Monitoring - Errors have stopped and pages are loading, though more slowly than usual. We are monitoring until Decoda is back to normal speed. Sep 22, 14:07:00 GMT+0 - Investigating - Decoda is slower than usual and the Messages inbox is often failing to load. Other pages, such as the Calendar, are taking longer than usual, and screens may stop updating on their own. We are investigating. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 23 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br><strong>Resolved</strong> -
  Decoda is back to normal speed. No information was lost, changed or exposed. If you did not see an error, your action went through. [Read the full report](https://docs.decodahealth.com/updates/incidents/september-22-2026)..</p>
<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>15:05:00</var> GMT+0</small><br><strong>Monitoring</strong> -
  Errors have stopped and pages are loading, though more slowly than usual. We are monitoring until Decoda is back to normal speed..</p>
<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>14:07:00</var> GMT+0</small><br><strong>Investigating</strong> -
  Decoda is slower than usual and the Messages inbox is often failing to load. Other pages, such as the Calendar, are taking longer than usual, and screens may stop updating on their own. We are investigating..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 22 Sep 2026 14:07:00 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmugjlyet006w0vr0sau1cejw</link>
  <guid>https://status.decodahealth.com/incident/cmugjlyet006w0vr0sau1cejw</guid>
</item>

<item>
  <title>Some order creation and PSC appointment booking requests are timing out</title>
  <description>
    Type: Incident
    Duration: 23 days, 17 hours and 15 minutes

    Affected Components: Junction (Lab Testing)
    Sep 11, 08:15:56 GMT+0 - Resolved - Our service provider, Temporal Cloud, has declared full resolution.

Junction support has begun reaching out to customers with affected orders. Sep 10, 22:46:41 GMT+0 - Monitoring - A portion of order creation requests and and PSC appointment booking requests had been impacted by an ongoing incident of Temporal Cloud, our service provider, during 20:50 UTC to 21:50 UTC.

Services have recovered at the moment, and we are monitoring for any further issue.

 

Ref: https://status.temporal.io/incidents/sbklf2d1c35d 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 23 days, 17 hours and 15 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>08:15:56</var> GMT+0</small><br><strong>Resolved</strong> -
  Our service provider, Temporal Cloud, has declared full resolution.

Junction support has begun reaching out to customers with affected orders..</p>
<p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>22:46:41</var> GMT+0</small><br><strong>Monitoring</strong> -
  A portion of order creation requests and and PSC appointment booking requests had been impacted by an ongoing incident of Temporal Cloud, our service provider, during 20:50 UTC to 21:50 UTC.

Services have recovered at the moment, and we are monitoring for any further issue.

 

Ref: https://status.temporal.io/incidents/sbklf2d1c35d.</p>
]]>
  </content:encoded>
  <pubDate>Thu, 10 Sep 2026 22:46:41 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmubagw8513fe0wmrz9vd3bn6</link>
  <guid>https://status.decodahealth.com/incident/cmubagw8513fe0wmrz9vd3bn6</guid>
</item>

<item>
  <title>EU Messaging Outage</title>
  <description>
    Type: Incident
    Duration: 17 hours and 5 minutes

    Affected Components: Mailgun (Email Dependency)
    Sep 4, 14:33:40 GMT+0 - Resolved - This incident has been resolved. Sep 4, 14:21:50 GMT+0 - Monitoring - A fix has been implemented and we are monitoring the results. Sep 4, 14:16:34 GMT+0 - Investigating - We are currently investigating this issue. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 17 hours and 5 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>14:33:40</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>14:21:50</var> GMT+0</small><br><strong>Monitoring</strong> -
  A fix has been implemented and we are monitoring the results..</p>
<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>14:16:34</var> GMT+0</small><br><strong>Investigating</strong> -
  We are currently investigating this issue..</p>
]]>
  </content:encoded>
  <pubDate>Fri, 4 Sep 2026 14:16:34 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmu63s4lr078a13pc12wywsft</link>
  <guid>https://status.decodahealth.com/incident/cmu63s4lr078a13pc12wywsft</guid>
</item>

<item>
  <title>US: API and Apps → Core API Infrasutrcture</title>
  <description>
    Type: Incident
    Duration: 4 days, 8 hours and 12 minutes

    Affected Components: Junction (Lab Testing), Junction (Core API)
    Sep 1, 19:29:45 GMT+0 - Resolved - The incident with API and Apps → Core API Infrasutrcture in the US: https://app.incident.io/vital-api/catalog/01KKECG5PNXPZ2220T00S4C4EN/01KKECGN10M403R4ADAJS813GS region has been resolved.

(not set) Sep 1, 17:56:22 GMT+0 - Monitoring - Junction had rolled out some mitigations against the ongoing us-central1-b network outage. 

GCP Incident Event ID: DLBWSVS Sep 1, 17:45:32 GMT+0 - Investigating - We are investigating a reported outage. 

Affected service: API and Apps → Core API Infrasutrcture 

Affected API regions: US: https://app.incident.io/vital-api/catalog/01KKECG5PNXPZ2220T00S4C4EN/01KKECGN10M403R4ADAJS813GS 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 days, 8 hours and 12 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>19:29:45</var> GMT+0</small><br><strong>Resolved</strong> -
  The incident with API and Apps → Core API Infrasutrcture in the US: https://app.incident.io/vital-api/catalog/01KKECG5PNXPZ2220T00S4C4EN/01KKECGN10M403R4ADAJS813GS region has been resolved.

(not set).</p>
<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>17:56:22</var> GMT+0</small><br><strong>Monitoring</strong> -
  Junction had rolled out some mitigations against the ongoing us-central1-b network outage. 

GCP Incident Event ID: DLBWSVS.</p>
<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>17:45:32</var> GMT+0</small><br><strong>Investigating</strong> -
  We are investigating a reported outage. 

Affected service: API and Apps → Core API Infrasutrcture 

Affected API regions: US: https://app.incident.io/vital-api/catalog/01KKECG5PNXPZ2220T00S4C4EN/01KKECGN10M403R4ADAJS813GS.</p>
]]>
  </content:encoded>
  <pubDate>Tue, 1 Sep 2026 17:45:32 +0000</pubDate>
  <link>https://status.decodahealth.com/incident/cmubafwh314eo0wru71u0z644</link>
  <guid>https://status.decodahealth.com/incident/cmubafwh314eo0wru71u0z644</guid>
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